Airbnb : Supported / Not Supported features
Overview
Below is a detailed list of Rezdy features supported and not supported by the Airbnb integration. If you need further clarification on the list of features below, or cannot find one, please contact our Customer Success team by clicking here.
Product content and functions
- Product code / Activity
- Extras
- Location
- Pickups
- Description short/long
- Images
- Product Name
- Gift
- Any Booking fields other than Contact
Your activity and its content need to be created and managed directly in your Airbnb Host account. Rezdy does not sync product content to Airbnb.
Rezdy Products Type
- Activity
- Day Tour
- Multi-Day tours
- Private Tours
- Private Charter
- Tickets
- Event
- Custom
- Transfer, Shuttle or Flight (one way)
- Merchandise
- Rental
- Gift Card
- Transfer, Shuttle or Flight (with Return Product configured)
Rezdy Details Product Pricing
- Per person (Adult, Child, Infant, Everyone)
- Custom (Seats used 1, if only 1 exists in the product or contains the label 'Adult', 'Child', and/or 'Infant')
- Per hour
- Per minute
- Per day
- Group Pricing
- Custom (Seats used 2 or more)
- Fixed
- Per item
Rezdy Price Sync
- Product level pricing — Per person (Adult, Child, Infant, Everyone)
- Session pricing — Per person (Adult, Child, Infant, Everyone)
- Taxes that are per person
- Per item pricing; any price option where seats used is greater than 1 and the label does not contain 'Adult', 'Child', and/or 'Infant'; Group Per Person; Group Total
- Taxes that are per order
Note: Rezdy syncs prices as tax-inclusive. Rezdy uses Price Option Mapping if configured, or matches by label (Adult, Child, Infant). If neither applies, only availability syncs.
Note: If an unsupported price option or tax configuration is found, manage prices directly in your Airbnb Host account.
Rezdy Details Quantity
- Maximum
- Minimum *
* If you receive bookings for a count less than the minimum set in Rezdy, Rezdy rejects the booking.
Rezdy Scheduling Dates available
- Fixed Date & times
- Minimum *
- Any date - accept enquiries for any date *
- Date not required for booking *
* Mapping is accepted, but on availability sync, products with these settings remove all availability in Airbnb Calendar for the mapped product.
Rezdy Scheduling Availability
- Unlimited - Freesale
- Limited - Fixed limit per session
- Limited - by resources per session
- Limited - Share availability with another product
- Fixed Times
- Limited - Fixed limit per price option
- Limited - by resources per price option (Adult only returned)
- Limited - by resources per price option (actual)
- Any time - Allow customers to choose a time
- Time not required for booking
Rezdy Scheduling Other Options
- Minimum notice to start time
- Duration *
- Minimum notice to end time **
- Enable waiting list for this product **
* You can set up the duration directly in Airbnb. The system calculates it by combining all agenda durations in the activity.
** The system ignores this setup and allows you to confirm bookings based on availability.
Rezdy Scheduling Confirm bookings
- Automatically
- Manual *
- Start auto then Manual *
- Start Manual then Auto *
* The system ignores this setup and allows you to confirm bookings based on availability.
Rezdy Booking
- First Name
- Last Name
- Cancellation
- Amendment
- Barcode delivery *
- Extras
- Pickups
- Custom booking questions
- Phone Number
* Barcodes generated for confirmed orders (per order and per participant) are delivered to the customer as a message via the Airbnb app.
Messaging
- Inbound messaging *
- Outbound messaging
* When a customer contacts you through the Airbnb app, Rezdy notifies you via the notification bell icon in the top right of your Rezdy account. From there you can view a snapshot of the message. To read the message in full or reply to the customer, click the hyperlink in the notification — this takes you directly to your Airbnb Host account where you can respond.
Compatible Airbnb Activity settings
- Activity type: Experience
- Public Group only
- Activity type: Service
- Public & Private Group
- Private Group only
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