Airbnb : How to connect to Airbnb

Overview

Airbnb’s core offering has always been accommodation, specifically connecting travelers with hosts who rent out spaces ranging from entire homes and apartments to private rooms in shared homes to boutique accommodations like treehouses, yurts, castles, and houseboats. 

With the recent revamp of Experiences and Services, Airbnb now also offers travelers a unique way to explore destinations through the eyes of local experts. These experiences go beyond traditional tours by providing immersive activities led by locals who love what they do and want to share their expertise, culture, and personal stories. 

With a global presence in over 220 countries and regions, Airbnb provides Operators with access to a vast customer base, leading to higher visibility, more bookings, and a stronger brand presence.

This article contains a checklist for Rezdy operators and their connection requirements. To successfully connect your account and products, you must meet all of the requirements below.

• Click here for a full list of supported & not supported Rezdy features.
• Rezdy and Resellers have different words to describe the same thing. Please see this page for a Glossary breakdown.

Note: Airbnb is currently onboarding Operators with specific requirements. Please contact your Airbnb representative if you are waiting for host verification or have submitted activities to be processed.

1. Initial setup: What you need to get started

This integration successfully connects Rezdy to a Host account on Airbnb and activities. Once connected, Rezdy will sync availability to Airbnb and automatically create bookings in Airbnb and Rezdy. Some items are not supported. Please refer to this page for reference.

You must:

1. Have an Airbnb Host account.

   • If you have already submitted your verification details, Airbnb will email you the next steps once their team completes the review.

   • If you do not have a Host account, you can create one here.

2. Have at least one activity with LISTED (published) or READY TO PUBLISH status in your Airbnb Host account.

3. Ensure your activity meets the supported configuration:

   • The activity is an Experience.

   • The activity is set to Public Group only or Private Group only.

   • The activity does not have any external calendars connected.

   • The product has the same price options as those enabled in Airbnb.

   • The account uses the same time zone as your Rezdy account.

4. If you have already submitted your activity, Airbnb will review it and email you the next steps once the review is complete.

5. If you have a Host account but do not yet have an activity, you can set one up here.

Note: Operators new to Airbnb must first complete the Airbnb qualification form. 
Operators who are existing hosts must upgrade to the new Airbnb Experience before connecting their accounts to Rezdy. 
If you're not sure, please log in to your Host account in Airbnb and check your dashboard for any required tasks.

2. Rezdy setup: Connect your Rezdy account to your Airbnb Host account

1. In your Rezdy account, go to Marketplace and under Find Agents, search for Airbnb Experience then select.
2. Select Add Agent.
3. On the Airbnb login page, log in to your Airbnb Host account (this page is skipped if you are already signed into  your Airbnb host account).
4. On the Airbnb permissions page, click 'Allow'.
5. You have now successfully connected your Rezdy account to your Airbnb Host account.

3. Rezdy setup: Connect your Rezdy products to your Airbnb activities

1. Select 'Map Products'.
2. On the left column of the mapping page, you will see the list of supported Activities from your Airbnb Host account. In the blank text box next to each activity, you can search for and select your Rezdy product.
3. Add your agreed commission next to each matched product.
4. Click 'Confirm Selection'.

Congratulations! You have now successfully connected your Rezdy products to your Airbnb activities.

After successfully connecting, you have authorized Rezdy to manage certain aspects of your mapped product in Airbnb. The following actions will now take place for these mapped products:

• The integration will remove or replace any availability previously managed in Airbnb with that found in your Rezdy calendar.
• The integration will not create any bookings in your Rezdy account for any bookings made after establishing mapping.
   

Note: It is important to note that once you have connected Airbnb to Rezdy : 
- You will no longer be able to manage availability directly in Airbnb.
- You must manage any of the bookings made before the mapping with Airbnb.
- You will need to continue managing pricing directly in your Airbnb account. 

Tip: Rezdy is currently supporting Experiences and per person with Price options 'Adult', 'Child', 'Infant' and/or 'Everyone' only. The integration does not support activity settings for 'Service' activity types and/or booking type 'Private and Public Group'. You'll need to adjust these settings in your Airbnb activities before you try mapping.