Checklist for Working With Online Travel Agencies

Edited August 23, 2024 22:36

Overview

Online Travel Agents (OTA's) are one of the best ways to increase your bookings. It is crucial that your setup is compatible with theirs before you try to set up the connection.

Set up your products so they're OTA friendly. Keep scrolling to learn more.
Create and share negotiated rates. Click here to learn more
Search for, and add Agent in Rezdy. Click here to learn more
Contact and register an account with the Agent to start the connection process.
Establish a commercial agreement with the Agent
Set up products within the Agent account.
Map products within the Agent account to Rezdy.

Automatic Confirmation

Under Booking Confirmation should be set to 'Automatic'. Any other setting is not recommended for most OTA's.

Consistent Pricing

Your pricing options need to be consistent between both platforms, whatever you have setup in Rezdy needs to match exactly to what is in the OTA.

Consistent Start Times (where possible)

It's beneficial to have consistent times if possible with your setup. Due to the way some OTA's pull session times from Rezdy it can display in a confusing manner on their side.

Good Example

Bad Example

Note: It's recommended your product has at least 6 months of availability.

Future changes to product or session structure

Once connected, it is highly recommended that you reach out to your OTA Destination Manager/Customer contact directly prior to any changes to your product structure. Changing your product structure could possibly break the mapping and cause bookings to fail.

Changes include but not limited to: