How To Connect to Hero Travel

Overview

Hero is a new breed of cloud-based travel agency software, packed with innovative features to help agents operate with speed and efficiency, in-store and online. Receive agent bookings direct into your Rezdy manifest plus automated EFT payments every week.

Tip: We recommend reading our guide on ensuring your Rezdy setup is OTA-friendly. Click here to learn more.

Share a Negotiated Rate

If you have not already created a Negotiated Rate, click here to learn how. Once you create a Negotiated Rate:

1. Log in to your Rezdy account (as an Owner).
2. Click here to load Hero Travel's Marketplace profile.
3. Click Add Agent
4. Read our T&C regarding OTA connections and click Send Your Rates if you agree to proceed.
5. Scroll to Rate, select the Negotiated Rate you created from the list.
6. Click Add Agent.

Congratulations! You've sent your rates to Hero Travel.

Future changes to product or session structure

Once connected, we strongly recommend that you reach out to your Hero Travel Account Manager directly before any changes to your product structure. Changing your product structure could break the mapping and cause bookings to fail.

Changes include, but are not limited to:

• Adding/Removing/Updating ticket types (e.g., Adult, Child, Infant, etc.)
• Adding/Removing/Updating tour options (e.g., 9 AM departure, 2 PM departure, etc.)
• Updating availability type between Freesale & Limited availability