How to Connect to GetYourGuide

Overview

When exploring a new destination, there are abundant activities, from guided tours to cooking classes and sightseeing. GetYourGuide simplifies this process, making it easy for travellers to discover and book activities worldwide and enhance their trips.

1. Initial setup: What you need to get started

• You must have a GetYourGuide Supplier account. You can create it in the next section if it doesn’t already exist.
• Make sure to read through the GetYourGuide Supplier Onboarding PDF for more information and helpful tips; the downloadable files are at the bottom of this article.

2. Rezdy setup: Share a negotiated rate

1. Click here to load GetYourGuide's Marketplace profile.
2. Select Add Agent.
3. Scroll to Rate.
4. Choose a Negotiated Rate. If you have not yet created any rates, click here to learn more.
5. If you do not have a Supplier account with GetYourGuide: 
   1. Tick the box: Register as a new supplier on GetYourGuide?
   2. When prompted with Supplier T&Cs, click Agree & Register to proceed.
   3. This sends a message to GetYourGuide to create an account using the company information you have set in your Rezdy account.
6. If you already have a Supplier account with GetYourGuide, skip to the next step.
7. Click Add Agent at the bottom of the page. 
   1. If you ticked the box 'Register as a new supplier on GetYourGuide?'
      • If an account cannot be created, an error appears.
      • If an account was successfully created, GetYourGuide emails you with the next steps.

Congratulations! You've sent your rates to GetYourGuide.

Important: GetYourGuide offers a self-mapping tool to connect Rezdy to GetYourGuide. As part of the mapping process, you need to enter your Rezdy product code for the corresponding product in your GetYourGuide account. If you haven't set up your products in GetYourGuide, please refer to this article for assistance.

How to find your Rezdy product codes

Once you have added GetYourGuide as an agent, you can find your product codes via their profile page by clicking here.

1. Click Rates.
2. Your product codes are found below the product name.

Additional information

• Operators have full control over their GetYourGuide mapping. To update the mapping/connection of any existing GetYourGuide products to Rezdy, please visit GetYourGuide supplier support portal to make the adjustments. Details on how to do this can be found in this article .
• The Minimum notice/Before session start time setting within your Rezdy product syncs with GetYourGuide. If you have any values greater than 0 hours set in your GetYourGuide account (click here to learn more), they are overridden with the values found in Rezdy.
  
  
   

Future changes to product or session structure

Once connected, it is highly recommended that you contact your GetYourGuide Destination Manager directly before making any changes to your product structure. Changing your product structure could break the mapping and cause bookings to fail.

Changes include, but are not limited to:

• Adding/Removing/Updating ticket types (e.g., Adult, Child, Infant, etc.)
• Adding/Removing/Updating tour options (e.g., 9 AM departure, 2 PM departure, etc.)
• Updating availability type between Freesale & Limited availability.
• Adding/Removing/Updating booking conditions (e.g., min/max book ahead, min/max quantity, etc.)

Downloadable Files

See the attachments linked below for more information.