How To Add an External Payment

Overview

There are 2 ways to add an external (or manual) payment within a Rezdy order:

1. Record an external payment using a stored credit card.
   • This option is only available if your payment gateway supports storing credit cards, and you tick the Store credit card? box within your Rezdy Online Payments page. If you cannot see this box, it means your gateway does not support this option.
2. Manually add one or more payment types.

Important: Neither of these options charges your customers. These options are used only for recording payments you have received or made outside of Rezdy, e.g., cash or EFTPOS. To learn how to automatically charge your customers in Rezdy, click here.

1. Record an external payment using a stored credit card

Log in to Rezdy and find the order:

Note: This option is only available if your payment gateway allows storing credit cards, and you tick the Store credit card? box within your Rezdy Online Payments page. If you cannot see this box, it means your gateway does not support this option.

1. Scroll to the Customer Payment section near the bottom.
2. Click Record an external payment for the stored credit card (this option does not charge the credit card).
3. The payment type auto-selects Credit Card, autofills the reference number, and selects the current date.
4. Enter the amount.
5. Click the Save order button.

2. Manually add one or more payment types

Log in to Rezdy and find the order:

1. Scroll to the Customer Payment section near the bottom.
2. Select a Payment type, e.g., Cash.
3. Enter a Ref. number (optional).
4. The date automatically selects the current date.
5. Enter the amount.
6. Click the Save order button.