How to Reschedule Orders

Overview

Quickly reschedule multiple orders on a session to another date and time, and keep your guests informed and up to date by sending an email notification to all guests.

Note: We do not support rescheduling Rental and Transfer, Shuttle, or Flight type products.

Rescheduling orders to another date and time

You can reschedule orders within the View Details page of a session. There are several ways to view session details; the quickest is via the main left menu Schedule option.

From the View Details page of a session:

1. Select one or more orders.
2. Click the Reschedule Orders button.
3. Choose a new session via the date selector; hovering over available days displays more information about available sessions.
4. Select a session from the dropdown list (if applicable).
5. Optional: Choose an email notification to be sent to all Customer contacts, e.g., sending the Order Details email informs your guests of the new start dates and times.
6. Click the Reschedule Orders button.
   
   
    
7. Clicking the Orders successfully rescheduled link takes you directly to the View Details page for the new session.