When to use?
- When you wish to run a discount promotion, with or without restrictions.
- Can be used repeatedly by the same customer. If you're looking for a single use code per customer see My Vouchers.
Getting There
1. Click on your Inventory, then click My Promo Codes
2. Click on New Promo Code
Directory
| 1. Code | 2. Applied once per | 3. Validity Date | 4. Travel Date | 5. Redemption Limit |
| 6. Minimum Amount | 7. Taxes & Fees | 8. Extras | 9. Internal | 10. Value |
1. Code: Select a unique code, that only contains letters and numbers and no spaces. For example, FACEBOOK10.
2. Applied Once Per:
Order : Discount is applied only once per order
Product : Discount is applied once per eligible product (when booking multiple products per order)
Quantity : Discount is applied once for each eligible quantity
3. Validity Date: Select a FROM and TO (OPTIONAL) date for when this promo code will be valid for use. Leaving this blank will create an open ended Promo Code starting from he current date.
4. (OPTIONAL) Travel Date: Select a FROM and TO date for when the customer needs to travel between. Leaving this blank will create a non restrictive promo code.
5. Redemption Limit: Restricts how many times a promo code can redeemed in TOTAL, it cannot be controlled on a per unique customer basis.
Limited: Counted per order used, not per person. If you had a limit of 5 and a customer made an order for 5 people, this would count as 1 redemption (4 redemptions left).
6. Min Amount: Is a minimum spend requirement before the promo code can be applied. So if your minimum spend is $200, the customer will need at least $200 worth of product in the cart before they can use it.
7. Include all taxes & fees: If checked the promo code can cover the tax for the amount discounted. If not checked, customers will have to pay the tax for the order.
8. (OPTIONAL) Include Extras: If checked, discount will also be applied to the Optional Extras the customer has purchased. If not checked, discount will only be applied to the main product.
9. Internal: Used to hide the promo code applied on a customer's invoice. Primarily for internal promo codes you may have for special case discounts only to be used by staff.
Highly recommended you tick this you are creating a promo code for My packages this hides the code preventing misuse.
10. Select a Value
- Fixed amount for one product if you want this promo code to be used as a payment method for a fixed amount and a specific product.
- Fixed amount for any product if you want this promo code to be used as a payment method for a fixed value for the whole shopping cart.
- Fixed amount for any product within a catalog if you want this promo code to be used as a payment method for a fixed amount and limit its usage to a specific catalog/category.
- % discount for one product if you want this promo code to give a percentage discount for a specific product.
- % discount for any product if you want this promo code to give a percentage discount for the whole shopping cart.
- % discount for any product within a category if you want this promo code to give a percentage discount and limit its usage to a specific category.
- Apply Discount To appears when you set it for one product with multiple pricing options. It allows you to control which pricing option can use the discount.
11. (OPTIONAL) Internal Notes: Add any notes for staff.
FAQ
Q. I tried to redeem a promo code I just made but it says it's invalid.
A. Check your validity date (step 3), odds are your FROM date is not starting from today.
Q. Where can customers redeem my promo code?
A. Normally this can be done on the checkout page (this can be managed under Theme Design). Alternatively you can integrate a dedicated redemption button.
Q. Can I restrict promo code redemptions to one per customer?
A. No, you will need to use voucher codes.
Q. Will my promo code be automatically be displayed/promoted?
A. No, you will need to promote this yourself through your website/social media/email etc. We normally advise you to edit your product description to have it automatically visible when a customers is booking.
Q. Can my Agents/their customers use a promo code when booking?
A. An agent cannot use a promo code when making bookings internally (like in the marketplace) and their customers cannot use one when booking through them. If you wish to give your agent a discount you will need to create a separate versions of your product with a lower base price.
Comments
5 comments
How to clients use these on Online bookings?
I just went to test one out as an online client and there is no where that i can see of to insert a code?
Yeah, what Stacey said! I can't find anywhere to enter a code either!?
Hi Guys, thanks for reaching out to Support, please click the following link and find the "5 - Booking Form option to show or hide the Voucher box" section of this release article:https://support.rezdy.com/hc/en-us/articles/204198640
This checkbox is usually ticked by default, but sometimes needs to be manually ticked.
Hi there, just wondering if anyone has found a way to make a discount code ONLY applicable when paying full priced product? So if they choose "pay deposit & balance later" they have to pay full price, and discount code won't work, but if they choose "full amount" the discount code will work.
I really don't want to create two different products, which Rezdy tell me is the only option.
I wanted to create a buy 3, get one free promo code for a Mother's Day promotion but can't quite figure out how to do it, unless they call in. Ideas?
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