Product: Details tab

Jordan Platz

Edited April 15, 2026 18:31

Overview

The details tab information is the first thing your customers see online.

General details

Product Name: Enter a name of the product. The name can be up to 200 characters long.
Unique code: Optional. You can use a code for internal purposes in Rezdy, e.g., running reports, various searches/filters, and creating manifest templates.

Pricing

Product pricing has 3 main options to choose from:
- By person - if you charge by the customer. The price can be a single price for Everyone, or different prices for Adult, Child, and so on. You can also set up group pricing to offer discount rates for larger groups.
- By item - if you charge by items, e.g., bike or kayak hire.
- Fixed - is where you charge a single price per booking that does not change based on the quantity of participants.

Important: If you select a Custom Product or Rental type and need help with Per Day, Hour, or Minute pricing, please click here to learn more. Additionally, for Shuttle/Transfer type pricing, including one-way and return pricing, click here to learn more.

Advertised price: This option displays as the 'FROM' price on your booking form and widgets. Generally, the value is the lowest price available.

Quantities

Quantity: Allows you to enforce minimum and/or maximum quantities when your customers are booking. For example, a Min 2 - Max 4 means your customers must book 2 participants, and cannot book more than 4 (in a single booking).
Quantity label: This option is how you refer to your customers, e.g., Chefs, Walkers, or Skydivers. This label displays to your customers when they book online and in their confirmation emails.

Descriptions

Brief description: Enter a brief, catchy description to entice your customers to click further. Check out our guidelines on writing impactful product descriptions by clicking here. This description must be a minimum of 15 characters and a maximum of 240 characters.
Long description: Similar to the short description, here you can provide a detailed description of the product, including itinerary and requirements (dietary, age, experience, health issues). Check out our guidelines on writing impactful tour descriptions by clicking here. This description must be between 100 and 20,000 characters.

Images & Videos

Images: We strongly recommend adding as many images of your customers enjoying their experience.
- The first image you add becomes the cover image; you can easily drag and drop to reorder them accordingly.
- You can add as many images as required; multiple images create an interactive scrollable image gallery.
- Max file size is 6Mb.
- Recommended image size is 1024px x 768px.
Videos: You can add YouTube videos of your experiences by providing the YouTube video ID, e.g., https://www.youtube.com/watch?v=TEC-gK50T10. Click the + symbol to add more videos.

Additional options

Can be purchased as a gift: Tick this box to allow customers to purchase the product as a gift. This option automatically adds the 'BUY GIFT CARD' button.
- Gift Card expires several days after purchase: Optional. Tick this box (and enter an amount) if you want the gift card to auto-expire a certain number of days after purchase, e.g., 30 = 1 month.
- Gift Card expires on a specific date: Optional. Tick this box (and select a date) to set the gift card to auto-expire on that date.
- Gift is inclusive of all taxes & fees: Optional. When customers purchase this product as a gift, they pay all applicable taxes and fees, and the gift card recipient does not pay any taxes or fees when redeeming the gift card.
Private tour/Charter: Tick this box if this product only accepts 1 single booking per session. This option appears only if you select the Custom Product type.
Use special deposit rules: Check this box to set an online booking deposit rule for this product. If unchecked, your company-wide deposit rule applies.
Add product-specific terms and conditions: Check this box if your product has specific terms & conditions. These add to your company-wide terms & conditions.