Product: Scheduling tab

Overview

The scheduling tab shows the general rules for your product's availability and affects your calendar when creating sessions.

Dates available

There are 3 main methods:

1. Fixed dates & times: Allows you to select dates and times when this product is available. Gives you the flexibility to change the price and availability for each date/time and to block out dates.
2. Any date - Accept inquiries for any date: This option means that a date is required, but the customer can choose any date they wish.
3. Date not required for booking: For example, if you sell open tickets that do not require a specific date.

Fixed Dates and Times

Availability

There are 6 Availability options to select from; each option requires you to schedule sessions in your Calendar.

Unlimited - Free Sale

• This option creates sessions with unlimited spots available, no limits or resources required.

Limited - Fixed limit per session

• Set the default availability Limit.
• Tick the Show availability details to customers box if you want your customers to see your availability online.
• Tick the Enable waiting list for this product box to allow your customers to join a waiting list when this product sells out.

Note: You can increase/decrease availability for any particular date/time within your Rezdy calendar at any time.

Limited - Fixed limit per price option

Adds a limit for each price option, which you can easily increase or decrease for any date/time on your Rezdy calendar.

1. Enter the Limit for the Session maximum.
2. Enter the Limit for each of your pricing options, e.g., Adult, Child.
3. Tick the Enable waiting list for this product box to allow your customers to join a waiting list when this product sells out.

Tip: Click here for examples of when and how to use this type of scheduling option.

Limited - by resources per session

This option requires Resources to be created and assigned to sessions.

• Click here to learn more about creating Resources.
• Click here to learn more about assigning Resources to sessions.

Limited - By resources per price option

Adds a limit to each price option, dependent on resource availability.

1. Configure each price option for a specific resource.
2. Tick the Enable waiting list for this product box to allow your customers to join a waiting list when this product sells out.

Note: The system automatically adds the Resources you configure here when you schedule your calendar sessions.

Limited - Share availability with another product

Link this product's availability to another one of your products.

• Tick the Show availability details to customers box if you want your customers to see your availability online.
• Tick the Enable waiting list for this product box to allow your customers to join a waiting list when this product sells out.

Note: The parent product must use Fixed dates and Times and have sessions created in your calendar.

Any date - Accept inquiries for any date

Times available

There are 3 options to select from. Calendar sessions are not required for your customers to book online.

Fixed times

1. Select an Available time.
2. If needed, click the + symbol to add more time slots.

Online, your customers can book any date, but can only select the times you have set:

Any time - Allow customer to choose a time

• Online, your customers can book any date and any time they choose.

Time not required for booking

• Online, your customers can book any date, but they cannot select a time.

Date not required for booking

This method lets customers book online without selecting a date or time and removes the Calendar from the booking process.

Confirm bookings

When your customers book online, their orders are either CONFIRMED or PENDING SUPPLIER. The following four options determine the status:

1. Automatically - Set orders CONFIRMED.
2. Manually - Set orders to PENDING SUPPLIER. You need to manually change orders to CONFIRMED.
3. Start manual then automatic - Set orders to PENDING SUPPLIER, and the system automatically confirms all orders once they meet the participant count.
   1. Enter the number of participants.

   2. Optional: Tick the Minimum participant overrides box, and enter the Quantity Min and Max settings. This option overrides the Quantity settings found on the Details tab.

      

      In the above example, if 2 participants book the product, the order is PENDING SUPPLIER. If 2 or more participants create another order, the order is CONFIRMED. All existing orders for that session (in PENDING SUPPLIER status) automatically change to CONFIRMED, and the system sends order notification emails to participants.

      Note: This option is only available if you are using Fixed dates & times.

4. Start automatic then manual -  The system switches orders from CONFIRMED to PENDING SUPPLIER only when orders reach the maximum quantity.

   

   In the above example, if you receive two orders with 2 participants each, the system sets both orders as CONFIRMED. All orders placed after that session are PENDING SUPPLIER, and you need to change them to CONFIRMED manually.

   Note: This option is only available if you are using Fixed dates & times.

Minimum Notice (optional)

Use this option to set the minimum time required before placing an order, also known as the minimum book-ahead time.

1. Enter the amount of time.
2. Select from Hours or Minutes.
3. Select from:
   • Before session start time - is useful for preventing orders x amount of hours/minutes before the start of an activity.
   • Before session end time - is useful for when you want to take orders throughout the day, even after the start time of a session, e.g., tickets to attractions, zoos, museums, or hop-on hop-off type Products.

Estimated duration

1. Enter the estimated amount of time.
2. Choose from Minutes, Hours, or Days. 

Note: This value appears online to your customers as an approximate figure only.

Product Color

Selecting product colors is useful when you have many products, making them easier to identify in your Rezdy calendar. This color is internal-only and does not display to your customers anywhere online.

Within your Rezdy calendar:

Tip: We recommend selecting darker colors as lighter colors are difficult to see on the calendar.