How To Create Promo Codes

Overview

Promo codes can be used for promotions, packages, or to entice customers to return by offering discounts. These codes have several levels of configuration including restrictions on travel dates, redemption limits, and percentage or fixed value discounts.

Create a new promo code

• Click Inventory.
• Select Promo Codes.
• Click the New Promo Code button.

Configure promo code settings

Within the new promo code window:

Code: Enter a unique code, only alphanumeric characters e.g. mycode10.

Applied once per:

• Order: Discount is applied only once per order.
• Product: Discount is applied once per eligible product (e.g. a booking with multiple products).
• Quantity: Discount is applied once for each eligible quantity (e.g. Adult, Child).

Validity Date (optional): This determines a period of time when this code can be used. Leaving this blank will create an open ended promo code. 

• E.g. From: 1st Dec To: 31st Dec: This means the promo code can only be redeemed (or used) during the month of December.

Travel Date (optional): This determines the travel date this code can be redeemed for. Leaving this blank will create an open ended promo code. 

• E.g. From: 31st Dec To: 31st Dec: This means the promo code can only be redeemed for a travel date that starts on new years eve.

Can only be redeemed on (optional): This determines which (travel) days of the week this promo code can be redeemed on. Leave all days unchecked to allow redemptions for all days of travel.

• In the below example, this promo code would only be redeemable for activities that start on the 20th Dec to the 9th Jan, and a further restriction on Monday to Thursday only.

Note: Managing promo code redemption days is only available on Foundation, Accelerate, and Expansion plans (Volume plans included).

Redemption Limit: Select either limited or unlimited.

Min Amount: The promo code will only be valid for order amounts over this value.

Taxes & Fees: If checked, taxes will be calculated on the discounted amount. If not checked, taxes will be calculated on the full amount without discount.

Extras: If checked, the discount will also be applied to the extra amount. If not checked, discount will only be applied to the product amount.

Internal: Internal codes will be hidden from customers. They can be applied on internal orders, but the code will not be visible in emails.

Value:

• Fixed amount for one product: If you want this promo code to be used as a payment method for a fixed amount and a specific product.
• Fixed amount for any product: If you want this promo code to be used as a payment method for a fixed value for the whole shopping cart.
• Fixed amount for any product within a catalog: If you want this promo code to be used as a payment method for a fixed amount and limit its usage to a specific catalog.
• % discount for one product: If you want this promo code to give a percentage discount for a specific product.
• % discount for any product: If you want this promo code to give a percentage discount for the whole shopping cart.
• % discount for any product within a catalog:  If you want this promo code to give a percentage discount and limit its usage to a specific catalog.

Internal Notes: Add any internal notes.

Click the Create promo code button when done.

Can I restrict the promo code to specific quantities?

Yes. Promo codes can be restricted to discount only specific quantities e.g. Adult.

• Value. Select either Fixed amount for one product or % discount for one product and enter the discount.
• Product. Select the applicable product.
• Apply Discount To. Select Only to: and choose the appropriate quantity.