How To Create Vouchers

Overview

If you work closely with daily deal websites, you can easily import thousands of voucher/coupon codes into Rezdy. Vouchers can be redeemed for a specific amount or the entire price for one of your tours & activities.

How to create new vouchers

• Click Inventory.
• Select Vouchers.
• Click New vouchers.

Create Mode: select your create mode

• Automatic: Enter the quantity of codes you want to automatically generate

• Manual: If you have been given an list of codes from a daily deal website, simply copy and paste the codes within the Codes List box.

Note: Codes must be entered 1 per line.

Configure usage & travel date restrictions 

• Validity Date: Optional - Select a From and To date for when this voucher will be valid for use. Leaving the To blank will create an open ended voucher, valid from the From date.
• Travel Date: Optional - Select a From and To date for when the customer needs to travel between. Leaving this blank will create a non restrictive voucher. 
• Can only be redeemed on: Optional - Restricts the redemption to certain days of the week.

Configure optional settings

• Agent: This field is to help you track agents who are using your vouchers. Select your agent if you are generating a voucher for a specific agent and want this agent to appear on orders where this voucher is redeemed by your customers via your website.
• Internal Reference: Add a reference to easily report, search and delete vouchers. This will not be visible to customers. If left blank, Rezdy will auto generate a number using UTC timestamp e.g. yyyymmddhhmmss.
• Min Amount: Enter a minimum booking amount. Upon checkout, the Customers shopping cart must equal or greater than this amount before they can use the voucher code.
• Include all taxes & fees: If checked, taxes will be calculated on the discounted total. If not checked, taxes will be calculated on the full amount without discount.
• Internal Notes: Add any notes for internal purposes.

Configure value settings

Select from the following value options:

Fixed amount for one product if you want this voucher to be used as a payment method for a fixed amount and a specific product.

• Voucher Value - enter a dollar amount for the voucher.
• Reusable - tick this box if you want to allow your guests to reuse any unspent value of the voucher.
• Remaining Value - enter a dollar amount to be reused e.g. Value = $100, Remaining Value = $100.
• Product - select the product.
• Apply Discount To:
  • Everyone - applies the value to all quantities.
  • Only to - allows you to select a specific quantity e.g. Adult only.

Fixed amount for any product if you want this voucher to be used as a payment method for a fixed value for the whole shopping cart.

• Voucher Value - enter a dollar amount for the voucher.
• Reusable - tick this box if you want to allow your guests to reuse any unspent value of the voucher.
• Remaining Value - enter a dollar amount to be reused e.g. Value = $100, Remaining Value = $100.

Fixed amount for any product within a category if you want this voucher to be used as a payment method for a fixed amount and limit its usage to a specific catalog.

• Voucher Value - enter a dollar amount for the voucher.
• Reusable - tick this box if you want to allow your guests to reuse any unspent value of the voucher.
• Remaining Value - enter a dollar amount to be reused e.g. Value = $100, Remaining Value = $100.
• Category - select the category.

Free product if you want this voucher to be used as a payment method for a specific product only.

• Product - select the product.
• Quantities - enter the amount of quantities.

How to generate vouchers from the agenda

The Agenda gives you a list view of all product sessions and orders. Here you can also generate vouchers for one or multiple existing orders.

• Click Schedule.
• Select Agenda.
• Tick a single day:
  • This will automatically tick all sessions with orders for that day only.
• Or click Select All to select all days, sessions and orders within visual range.

• Click the Update button. The update button will indicate how many orders are selected.
• Tick the Create and apply vouchers checkbox.
  • This will create a voucher within each order for the value of each product and/or each of the quantities that were booked. 
• Click the Apply Actions button.

Note: The Gift Card email will be automatically sent to the main customer contact, or cardholder, within the order.

Frequently Asked Questions

I have made a mistake creating hundreds of vouchers, how do I update these vouchers?

• Go to the main Vouchers page. First, you need to find the the vouchers you incorrectly created, you can do a search using the internal reference number you either entered or left blank, and filter by Issued. Second, you need to delete all vouchers, make sure to filter by Issued since you cannot delete already redeemed vouchers. Lastly, recreate the vouchers again using the correct settings.