How To Create Vouchers

Overview

If you work closely with daily deal websites, you can easily import thousands of voucher/coupon codes into Rezdy. Redeem vouchers for a specific amount or the full price of a tour or activity.

How to create new vouchers

1. Click Inventory.
2. Select Vouchers.
3. Click New vouchers.

4. Create Mode: Select your create mode.

• Automatic: Enter the quantity of codes you want to generate automatically.

• Manual: If you have a list of codes from a daily deal website, copy and paste the codes within the Codes List box.
  
  Note: You must enter codes 1 per line.

Configure usage & travel date restrictions 

• Validity Date: Optional - Select a From and To date for when this voucher is valid for use. Leaving the To blank creates an open-ended voucher, valid from the From date.
• Travel Date: Optional - Select a From and To date for the customer's travel. Leaving this field blank creates a non-restrictive voucher. 
• Can only be redeemed on: Optional - Restricts the redemption to certain days of the week.

Configure optional settings

• Agent: This field helps you track agents who are using your vouchers. Select your agent if you are generating a voucher for a specific agent and want that agent to appear on orders redeemed by your customers via your website.
• Internal Reference: Add a reference to easily report, search, and delete vouchers. This reference is visible to customers. If left blank, Rezdy automatically generates a number using a UTC timestamp, e.g., yyyymmddhhmmss.
• Min Amount: Enter a minimum booking amount. Upon checkout, the customer's shopping cart must be equal to or greater than this amount before they can use the voucher code.
• Include all taxes & fees: If checked, the system calculates taxes on the discounted total. If not checked, the system calculates taxes on the full amount rather than the discounted amount.
• Internal Notes: Add any notes for internal purposes.

Configure value settings

Select from the following value options:

Fixed amount for one product: if you want customers to use this voucher as a payment method for a specific product at a fixed amount.

• Voucher Value - Enter a dollar amount for the voucher.
• Reusable - Tick this box if you want to allow your customers to reuse any unspent voucher value.
• Remaining Value - Enter a dollar amount for your customer to reuse, e.g., Value = $100, Remaining Value = $100.
• Product - Select the product.
• Apply Discount To:
  • Everyone - Applies the value to all quantities.
  • Only to - Allows you to select a specific quantity, e.g., Adult only.

Fixed amount for any product if you want customers to use this voucher as a payment method for a fixed value for the whole shopping cart.

• Voucher Value - Enter a dollar amount for the voucher.
• Reusable - Tick this box if you want to allow your customers to reuse any unspent voucher value.
• Remaining Value - Enter a dollar amount for your customers to reuse, e.g., Value = $100, Remaining Value = $100.

Fixed amount for any product within a category if you want customers to use this voucher as a payment method for a fixed amount and limit its usage to a specific catalog.

• Voucher Value - Enter a dollar amount for the voucher.
• Reusable - Tick this box if you want to allow your guests to reuse any unspent voucher value.
• Remaining Value - Enter a dollar amount for your customers to reuse, e.g., Value = $100, Remaining Value = $100.
• Category - Select the category.

Free product if you want this voucher to be used as a payment method for a specific product only.

• Product - Select the product.
• Quantities - Enter the number of quantities.

How to generate vouchers from the agenda

The Agenda gives you a list view of all product sessions and orders. Here you can also generate vouchers for one or multiple existing orders.

1. Click Schedule.
2. Select Agenda.
3. Tick a single day:
   • This option automatically ticks all sessions with orders for that day only.
4. Or click Select All to select all days, sessions, and orders within visual range.
   
   
    
5. Click the Update button. The update button indicates how many orders are selected.
6. Tick the Create and apply vouchers checkbox.
   • This option creates a voucher within each order for the value of each product and/or the quantity booked.
7. Click the Apply Actions button.

Note: The system automatically sends the Gift Card email to the main customer contact or cardholder within the order.

Frequently Asked Questions

I made a mistake creating hundreds of vouchers. How do I update these vouchers?

• Go to the main Vouchers page. First, you need to find the vouchers you created in error. You can search using the internal reference number you entered or left blank, and filter by Issued. Second, you need to delete all vouchers. Make sure to filter by Issued, since you cannot delete vouchers that customers have already redeemed. Lastly, recreate the vouchers again using the correct settings.