What Is the Difference Between Automated and Manual Payments

Overview

When setting up payment details for agents, you can choose whether the payout is automated by Rezdy at the time of booking or a manual payment option where you can invoice the agent for the net rate or commission at a convenient time.

Rezdy Automated Payment

Automated payments are guaranteed by Rezdy upon order fulfillment. Automated payments are restricted to Operators using AUD, USD, NZD, CAD, or EUR currencies only. This is the default payment method when using Marketplace Rates, but can also be used with Negotiated Rates.

Manual Payments

These are the various manual payment options.

Full payment to agent: Agent receives the full payment upfront. You invoice the agent for the net rate after the booking has occurred.

Down payment to agent: The Agent takes only a deposit at the time of booking. The customer pays you the remaining amount on the day of the tour, or when you request payment.

Full payment to supplier: You take the full payment at the time of booking. You pay the agent the commission after the booking has occurred, or when he invoices you.

No payment tracked: No payment is tracked on Rezdy. Orders are unpaid.

How to tell which payment type a supplier is offering on the Marketplace

1. Click the supplier's Name.
2. Choose Rates.

• You can see a complete list of that supplier's products available on the Marketplace, along with their payment type and terms.

•  You can also click Admin from within the Marketplace itself if you just want to see the commission and whether the product is Manual or Automated payments.