How To View Sent Emails Within a Customer Contact Page

Overview

Rezdy lets you view triggered emails, whether manual or automatic, on the customer contact page.

How to view sent emails

Important: Only emails sent from 7th Nov 2019 onward are viewable in Rezdy. You cannot view any email sent before this date. The system stores emails within Rezdy for 2 years from the date of issue. This feature is not available on legacy plans.

1. Click Customers.
2. Select a Customer Name.
   
   
    
3. Scroll to the Recent emails section, which you can locate at the very bottom of the page.
4. Click the email sent timestamp to view the sent email contents.

Note: If an agent or reseller is attached to an order, you are not able to view any sent emails.