Which payment gateway do you use?

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36 comments

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    Sarah Whiteley

    Paymentsense

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    Brad Murden

    Payway (Westpac)

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    Tim Hochgrebe

    eWay

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    Simon

    Quick update on this: we are integrating eWay AND Payway (Westpac) within 2 weeks. Authorized.net and  PaySense some time next month.

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    Scott Dewar

    Any chance you can integrate with ANZ?

    http://www.anz.com/small-business/products-services/merchant-services/internet-payment-solutions/egate/

    http://www.anz.com/australia/business/merchant/DownloadDevKit.asp

     

    To my thinking I am not to sure what service eWay are really providing if you can connect straight through the bank. 

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    Simon

    Hi Scott, 

    We already integrate with ANZ and most major banks.

    It is important to understand the difference between merchant account versus payment gateway.

    • If your bank is ANZ and they accepted to provide you a MERCHANT ACCOUNT, then you are free to use any payment gateway. Rezdy provide secure PAYMENT GATEWAY integration. We have few options including eWay and DPS (Payment Express) that works with most Australian Banks.

    • If you don't have a merchant account yet, then I recommend to try with NAB. They are the only multi currency provider in Australia and few of our clients were impressed by their outstanding customer service. Link it to a eWay payment gateway and you should be up and running in no time.

    Another solution is Paypal, the cost are high but it's very easy to get started.

    Please note, Rezdy do NOT take any commission or percentage on your sales. We simply facilitate the transaction between your clients credit card and your selected payment gateway. We never touch your client money. This is your choice to pick a payment gateway that work best for your business. Some are commission based, some include monthly plan, others fix transaction fee or a mix of both.

    Most large banks have built internal payment gateway BUT third party provider like eWay, DPS, etc... are cheaper and most effective. Definitively the way to go.

    I hope this help, 

    Simon

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    Scott Dewar

    Ahhh okay. 

    With NAB, by multi-currency are you saying they are the only ones that will process in foreign currencies? (aside from accept foreign bank accounts).

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    Scott Dewar

    by accounts, I obviously mean cards. 

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    Simon

    I'm not 100% percent sure they are the only one in Australia, so please check with your local bank.

    As an Australian tour operator you are probably charging your services in AUD only anyway. You client can always pay with their visa or master card linked to a bank account in EUR, GBP, USD. The conversion will be handeled by any bank and you will get the exact amount on your bank account, in AUD.

    BUT if you would like, for example, to charge the same tour $100AUD or $95US or 80EUR, then you need multi currency. Last time I check was a few months ago and NAB was the only provider in Australia, but don't trust me on this one and check with your bank ;-)

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    Scott Dewar

    Yeah makes sense, I only need to charge in AUD dollars at the moment.

    I have put the feelers out to ANZ and NAB. 

    Can I ask, what is the deal with Payway, as they are a part of Westpac? Wouldnt using the ANZ system be similar? 

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    Simon

    You are correct, Payway is part of Westpac. It's a popular bank for Australian SMEs so we "had to" integrate it, but it's not the favourite of our developers...

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    Anna

    Alipay (China)

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    Daniel Miller

    Hi Anna,

    You may like to vote for this feature request -  http://support.rezdy.com/entries/21505946-add-payment-gateway-alipay

    The more votes we get on a feature, the quicker we are likely to implement them!

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    Damien Harris

    Do you have any preferred gateway for us to open an account with in Spain?

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    Hugo Sterin

    Hi Damien, 

    Have a look at Ogone.com, it supports many banks accross Europe and we're going to add it soon.

    Check if your bank is supported: http://www.ogone.com/en/sitecore/Content/COM/Web/Partners/~/media/PDF/Acquiring_partners_PM_ENG1.ashx

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    Leah Mutual

    Kindly add Stripe or Bluepay for American and Canadian companies.

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    Martin Maldonado

    I am in Santo Domingo, Dominican Republic. I have enrolled in Rezdy today. I don't have a merchant account. I need to know if what company can offer me a credit card clearing functionality. Is NAB fine, will they work with part of the world?

     

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    Tara Wells

    We use NAB merchant facility and would like NABs payment gateway, "NAB Transact" to be added because I don't want to pay eWay for a service that NAB will provide (nearly) free of charge to NAB customers.

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    Dave Wilson

    HSBC please

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    Markus Jong

    Ogone

     

    Very important player in Mainland Europe...

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    Simon

    Hi Markus, Rezdy already integrate with Ogone.

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    Shu Tan

    Any tips for Vietnam in particular? South-East Asia in general?

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    Ray Boss

    Can you not just provide a list of the Payment Gateways that you currently support, instead of this smoke and daggers guessing game? I'd like to use it with SagePay by the way.

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    Simon

    Hi Ray, 

    This forum is to ask our customers which payment gateway they use, so we can prioritise our development. You can find the list of payment gateway once you are logged into Rezdy under SETTING / PAYMENT OPTIONS.

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    Peter Gilbert

    What about adding this gateway:  http://onepay.vn/home/index.php 

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    Simon

    Hi Peter, for Vietnam, we recommend First Data, its already available for all Rezdy customers.

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    Dave Campbell

    I have clients who are looking at switching but would like to use versapay as they can get preferential rates through this supplier. Would you add this gateway to your list?

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    Andrés Feddersen

    Hi everyone. I have been studying this question for weeks (which payment gateway do I have to use). This is my contribution for INTERNATIONAL tour operators working outside Australia, North America and Europe. Basically my reflection is useful for South America, Africa, Asia and Oceania.

    -Our easiest choice is Pay Pal. The problem with Pay Pal, 1) It is not a bank, so if they go bankrupt, they won't give us our money back. Plus I hate the idea that my money goes to their Internet account first, and then I have to pay another fee of around 10 USD (plus the 5,6% + 0,30USD per transaction), to retrieve my funds. Imagine. My tours are paid in Chileans pesos (CLP). Pay Pal converts them to USD (they do not support CLP), and I have to convert them back the CLP to retrieve them in my Chilean bank account. How much money am I losing in that process? Who calculates the rates? Pay Pal of course. That does not seem fair to me.

    -Second choice: First Data. First Data seems to have cheaper fees and be able to operate worldwide. The only issue is that if you want to open an account you have to send an email to someone in Argentina that simply does not answer (I have tried two times now). Besides, their website is rather obscure. I don't see the pricing, how long does it take to retrieve my funds, if they support my local currency, etc. Plus, I have read some really bad reviews on the Internet about their paying delays (only once a month, it appears). Do I want to put all my funds in the hands of a company I do not have any information about? NO WAY.

    -Third option: in www.screw-paypal.com I saw one of the best solutions, I think. Rezdy should consider it. It is “Merchant Inc” (https://www.merchantinc.com/) The rates are cheaper than Pay Pal (https://www.merchantinc.com/rates/), and you can connect their system directly to your account (worldwide it would appear). I am still gathering information on the subject. I would be great if you could integrate this system for us that do not work in Australia, the US or Europe.

    A competitor of mine in Chile chose Trekksoft as his booking software, probably for these reasons (it is hard to find a credit card gateway in South America). We all know that Rezdy is much better, no doubt about that. But the only advantage Trekksoft has over you in Rezdy is that they a system to connect your clients money to your Chilean bank account directly (the software and the credit card gateway costs around 6% of the transaction + 0,30€).

     

    I am on your side. You provide much better service than they do.

    Thanks for considering this post.

    Regards,

    Andrés

    www.turismoreportaje.com (in construction)

     

     

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    Chris Stevens

    I'd love support for the Paypal payment gateway - would make it a lot easier and cheaper for start ups

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    Andrés Feddersen

    Chris: PayPal is already supported by Rezdy. 

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