How To Accept or Decline an Agent Request

Overview

There are several ways an agent or reseller can search and find your marketplace public profile. If an agent wants to establish a closer working relationship, they can send a negotiated rate request. All requests can be found here.

Accepting or declining a request

• Click Agents.
• Select Agent Requests.
• Find the agent in the list:
  • Click Accept: This will take you to the new agent setup page, where you'll need to select a negotiated rate, and eventually send a message to the agent that rates are now shared.
  • Click Decline: This will send an automated email response to the agent informing them that your rates are currently unavailable.
• Clicking the Declined, Undo? button will take you back to the new agent setup page.