How to Reschedule Orders

Overview

Quickly reschedule multiple orders on a session to another date and time, as well as keeping your guests informed and up to date by sending an email notification to all guests.

Note: Rental and Transfer, Shuttle or Flight type products are not supported.

Rescheduling orders to another date and time

This action can be performed within the View Details page of a session. There are several ways to view the details of a session, the quickest way is via the main left menu Schedule option.

From the View Details page of a session:

• Select one or more orders.
• Click the Reschedule Orders button.
• Choose a new session via the date selector, hovering over available days will show more information about available sessions.
• Select a session from the drop down list (if applicable).
• Optional: Choose an email notification to be sent to all Customer contacts e.g. sending the Order Details email will inform your guests of the new start dates and times.
• Click the Reschedule Orders button.

• Done. Clicking the Orders successfully rescheduled link will take you directly to the View Details page of the new session.