How To Convert an Order to a Gift Card
FollowOverview
Convert existing orders to gift cards with redeemable online vouchers. Your customers will receive an email along with their voucher and a direct link to your online voucher redemption page, allowing them to easily come back again and book your experiences when the time comes.
Tip: If you need to generate vouchers for multiple orders across multiple days and sessions, click here to learn how via the Agenda.
Before you get started
Make sure your product/s have the Can be purchased as a gift box ticked, which can be found within a product's setup page, at the bottom of the Details Tab.
1. Converting an order to a gift card
Within an existing order:
- Click the [+] symbol to add another product.
- Select the same product from the drop down list.
- Update the quantities to match the original product above.
- Click the Gift Card button. If you don't see the Gift Card button, scroll up to the 'Before you get started' section.
- Optional: Remove the original product above by clicking the [x] symbol.
- Click the Save Order button.
2. Emailing Vouchers to the Customer
Once the Order is saved:
- Click Email (top right hand side).
- Choose the Send now link for the Gift Cards email template.
Done! Your customer will receive an email for each voucher generated, and a direct link to your online voucher redemption page.
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