How To Convert an Order to a Gift Card

Overview

Convert existing orders to gift cards with redeemable online vouchers. Your customers will receive an email along with their voucher and a direct link to your online voucher redemption page, allowing them to easily come back again and book your experiences when the time comes.

Tip: If you need to generate vouchers for multiple orders across multiple days and sessions, click here to learn how via the Agenda. 

Before you get started

Make sure your product/s have the Can be purchased as a gift box ticked, which can be found within a product's setup page, at the bottom of the Details Tab.

1. Converting an order to a gift card

Within an existing order:

• Click the [+] symbol to add another product.
• Select the same product from the drop down list.
• Update the quantities to match the original product above.
• Click the Gift Card button. If you don't see the Gift Card button, scroll up to the 'Before you get started' section.
• Optional: Remove the original product above by clicking the [x] symbol.
• Click the Save Order button.

2. Emailing Vouchers to the Customer

Once the Order is saved:

• Click Email (top right hand side).
• Choose the Send now link for the Gift Cards email template.

Done! Your customer will receive an email for each voucher generated, and a direct link to your online voucher redemption page.