How to Manually Redeem a Voucher

Overview

Vouchers can be redeemed online by the customer who has been issued a voucher, or internally within Rezdy via a customer order.

How to redeem a voucher on behalf of a customer

From the Orders page, click into the customer order (or create a new internal order):

1. Scroll down to the Customer Payment section
2. Select Voucher from the Payment Type
3. Start typing the Voucher number, and choose from the list of automatically found vouchers.
4. Click Redeem

• This will automatically enter the value that the Voucher is valid for.

Lastly, click the Save order button.

Note: This process will also change the status of the voucher to Redeemed automatically.