Vouchers can be redeemed online by the customer who has been issued a voucher, or internally within Rezdy via a customer order.
How to redeem a voucher on behalf of a customer
From the Orders page, click into the customer order (or create a new internal order):
- Scroll down to the Customer Payment section
- Select Voucher from the Payment Type
- Start typing the Voucher number, and choose from the list of automatically found vouchers.
- Click Redeem
- This will automatically enter the value that the Voucher is valid for.
Lastly, click the Save order button.
Note: This process will also change the status of the voucher to Redeemed automatically.