How To View Sent Emails Within an Order

Overview

Rezdy allows you to view the emails that have either been manually or automatically triggered within an order.

How to view sent emails

Important: Only emails sent from the 7th Nov 2019 onwards can be view within Rezdy. Any email sent before this date cannot be view. Emails will be stored within Rezdy for 2 years from the date of issue. This feature is not available on legacy plans.

• Click Orders
• Click an Order number

• Scroll to the Sent emails section, which is located at the very bottom of the page
• Click the email sent timestamp to view the sent email contents. This will display the email that was sent at the time.

Note: If an agent or reseller is attached to an order, you will not be able to view any sent emails.