How To View Sent Emails Within an Order

Overview

Rezdy allows you to view the emails that have either been manually or automatically triggered within an order.

Important: If an agent or reseller is attached to an order, you will not be able to view any sent emails. 

How to view sent emails

• Click Orders.
• Select an Order number.

• Scroll to the Sent emails section, which is located at the very bottom of the page.
• Click the email sent timestamp to view the sent email contents. This will display the email that was sent at the time.

Note: Only emails sent from the 7th Nov 2019 onwards can be view within Rezdy. Any email sent before this date cannot be view. Emails will be stored within Rezdy for 2 years from the date of issue.