Rezdy allows you to view the emails that have either been manually or automatically triggered within an order.
How to view sent emails
Important: Only emails sent from the 7th Nov 2019 onwards can be view within Rezdy. Any email sent before this date cannot be view. Emails will be stored within Rezdy for 2 years from the date of issue. This feature is not available on legacy plans.
- Click Orders
- Click an Order number
- Scroll to the Sent emails section, which is located at the very bottom of the page
- Click the email sent timestamp to view the sent email contents. This will display the email that was sent at the time.
Note: If an agent or reseller is attached to an order, you will not be able to view any sent emails.