How To View Sent Emails Within a Customer Contact Page

Overview

Rezdy allows you to view the emails that have either been manually or automatically triggered within the customer contact page.

How to view sent emails

Important: Only emails sent from the 7th Nov 2019 onwards can be viewed within Rezdy. Any email sent before this date cannot be viewed. Emails will be stored within Rezdy for 2 years from the date of issue. This feature is not available on legacy plans.

• Click Customers.
• Select a Customer Name.

• Scroll to the Recent emails section, which is located at the very bottom of the page.
• Click the email sent timestamp to view the sent email contents.

Note: If an agent or reseller is attached to an order, you will not be able to view any sent emails.