How to Blacklist an Agent

Overview

Blacklisting an Agent will prevent that Agent from viewing and booking your products within the Marketplace and any existing shared rates with the Agent will be removed. 

• Blacklist a non-connected Agent 
• Blacklist a connected Agent
• Removing an Agent from your blacklist

Blacklisting a Non-Connected Agent

1. Click Find Agents within the Marketplace and search for the Agent that you want to blacklist

2. Click on the name to go into the profile of that Agent

3. Within the Agent public profile, from the drop down list choose Blacklist Agent

Blacklisting a Connected Agent

1. Click Agents > My Agents 

2. Click on the name to go into the profile of that Agent

3. Within the Agent profile, at the bottom of the page, choose Blacklist Agent from the drop down box.

Removing an Agent from your blacklist

1. Click Agents > My Blacklist.
2. Click the Remove button.

Once the Agent has been removed, they will be able to find and book your products within the Marketplace.