How To Read Your Rezdy Invoice

Overview

This article will help explain the different line items that will be included in your Rezdy monthly invoice. Additionally, your invoice may have more or fewer items based on your account activity during the billing month.

Subscription Fee

The first item will be your subscription plan, quantity (1), and the associated amount. For example, if you're on the Accelerate plan, you'll see a charge of $99.00.

SMS - US/CA, AU/NZ, and ROTW

These items will appear on separate lines with the quantity per each SMS, and the total amounts. 

• $0.09 per SMS sent to United States and Canada.
• $0.19 per SMS to Australia and New Zealand.
• $0.29 per SMS to other countries.

SMS notifications can be managed via the Messages tab for each of your products, click here to learn more.

Booking Fee - Online

When you take a booking online, a booking fee will be charged. This fee is calculated based on a percentage of the total value of the booking, which is determined by your subscription plan. For example, if the total value of your online bookings for the month is $1600, and you're on the Expansion plan; you will be charged a booking fee of $28. Click here to learn more about our pricing. The quantity will also reflect the amount, where 1 quantity equals $1.

For example:

Note: If you are using RezdyPay, we take the booking fee at the time of booking. These orders will not be reflected under ‘Booking Fee - Online’ on your invoice as they have already been charged.

Booking Volume - Offline

When you create internal bookings, you will be charged a fixed fee per booking. This fee will depend on your subscription plan e.g. if you are on the Accelerate plan, and you created 19 internal orders for the month; you will be charged $16.15. Click here to learn more about our pricing.

Booking Volume - Agent - Manual Payment

All agent orders, not using the Rezdy Automated Payment method, will be charged at a fixed fee per booking. This fee will depend on your subscription plan e.g. if you are on the Accelerate plan, and you received 15 agent bookings; you will be charged $12.00. Click here to learn more about our pricing.

Booking Volume - Direct

This item will show the total number (quantity) of non-agent bookings, both online and internal, for the billing period. There is no charge associated with this item. Instead, the charges associated with this item will appear in either the 'Booking Volume - Offline' or the 'Booking Fee - Online' item.