How to Update Your User Profile

Overview

Security of your sensitive company & customer data is super important to us. We've beefed up our defence by adding several features, including:

• Google reCaptcha v3 to the Login and Forgot password pages. This uses an invisible method of captcha, which most users will not notice. However if captcha recognises "bot-like" behaviour on certain devices, users will have to resolve a challenge before they can login.
• Lockout mechanism to prevent brute force attacks. 

How to Access Your Profile Page

From within your Rezdy account:

• Click the name of your User at the top right.
• Click My Profile.​

How to Update Your Details

• Click the Change details button
• Update First name
• Update Last name
• Update Mobile number
• Click the Submit button

How to Change Your Password

• Click the Change password button
• Enter Current Password
• Enter New Password
• Click the Reset password button

Note: Passwords must be a minimum 8 characters long, and must contain 1 number, 1 uppercase and 1 lowercase character.

How to Change Your Email

• Click the Change email button
• Enter email address
• Click the Submit button