Based off the continuous feedback regarding internal orders, we're pleased to announce the following improvements to the internal order form.
The Order Status and Balance have been moved to the top header which is now sticky meaning they are always in view.
The Agent section has been moved to below the Customer section.
Agent selection has also been improved, with the ability to search for your agents
and create a new agent when one doesn't exist.
On top of this, you can also create a new agent user on the fly.
Selected sessions now have a link to view the session details and Internal Notes have been moved into the Additional Information section.
Finally, we have added the ability to log notes on orders. To log a note, click the "Log Note" button on the top right of the screen and enter your note.
The note will then appear in the "Recent actions" section with the creation date and the user who created it.