Rezdy integrates with TripAdvisor Review Express. Review Express is a free, powerful email-based review collection platform that makes it easy for tour operators to invite recent guests to submit valuable reviews on TripAdvisor.
TripAdvisor's automated solution makes review collection even more effortless. When tour operators opt in, guests automatically receive a customized, post-checkout requesting a review. TripAdvisor & Rezdy simply power the system.
How to opt-in and use Review Express
Please follow the Review Express guide for the setup on their end.
No installation is necessary in Rezdy. Only thing you need to do, if you haven't done it yet, is to fill up your TripAdvisor page link under Settings -> Edit My Profile -> TripAdvisor:
After you provide the link you will need to wait until your profile is synchronized with TripAdvisor.
Once your profile is synchronized and recognized as opted-in on Review Express, you can update your follow-up settings for your products.
How the integration works
Rezdy is synchronizing companies with Review Express on a regular basis. After your company is matched, you are able to opt-in Review Express within your TripAdvisor settings. After you opt-in, and had enabled the TripAdvisor follow-up in Rezdy for your products, customers who booked the products through Rezdy will receive a review request e-mail from Review Express after the tour ends.
Review Express integration is available to customers on the Rezdy Premium plan and above.
How to add Review Express follow-ups for your products
Login to Rezdy and click on Inventory > My Products > Select a Product and click on Messages tab.
In the Followups menu tick the checkbox 'Send a follow-up using TripAdvisor ReviewExpress' and Save Product