Currently, the following Payment Gateways support refund updates from Rezdy, with more to come!
Certain Gateways require the initial payment to be settled before you can trigger a refund in Rezdy. This period of time can take up to 24 hours. Only Users with Owner and Booking Administrator can trigger Refunds.
Within an Order, scroll down to the Customer Payment section:
1. Click Refund
2. Enter the Amount to be refunded
3. Click Refund Now
If successful, the Customer Payment section will be updated accordingly with the Refund Payment Type.