Please note: This only applies to Tours & Activities shared privately to the Marketplace (Private Rates) and/or Tours & Activities with an Automated Payment method.
1. Click Marketplace
2. Click Marketplace Settings
3. Select a Cancellation Policy:
- Last Minute: can be cancelled at any time before the Tour & Activity starts, up to and including the final minute.
- Flexible: Allow cancellations with full refund up to 1 day before the tour date
- Moderate: Allow cancellations with full refund up to 7 days before the tour date
- Strict: Allow cancellations with full refund up to 30 days before the tour date
- None: No cancellation and No Refund
4. Read through the Marketplace Service Agreement and tick the box to accept
Scroll to bottom of the page, confirm the Billing Address details and click Save