Note: This guide is only to action single days or sessions. If you wish to affect large blocks of sessions read our guide here.

 

When to close availability?

• When you have bookings in a session and do not want to take anymore.
• When you want to close off availability temporarily and may reopen them again.

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Closing off the availability

Note: This only works when your products are set to Fixed limit per session. If you do not see the availability field mentioned below then your product is using resource per session.

 

1. Click session Inside your calendar click the session you want to close, Edit Session.

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2. Scroll down to the Availability section, here you want to reduce the availability.

Reduce to 0 - If you plan to not run the tour at all, you will need to move/cancel any orders.

Reduce to match people booked - In the example above since I have 4 customers booked and don't wish to take anymore I change the availability to 4. This makes the session full, save session.

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3. (Contextual) Apply Change to session

This will only appear if the session has no orders attached and was created as part of a batch of recurring sessions. Choose one of the appropriate options.

• Only this session - Straight forward enough.
• Following sessions - Change will applied from the from date to until date. Non-recurring sessions will need to be manually updated, to read more about them click here. 

• All sessions - All dates that were created in the recurring session block, click here to know more about recurring sessions.

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When to delete a session?

• You should delete a session when you are sure you don't want to be available anymore.
• If this isn't the case it's advised you edit the session instead and close off availability. 

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Deleting a Session

Note: You cannot delete sessions with orders attached to it (regardless of the status). We suggest editing the session to close the availability.

 

1. Click session inside your calendar click the session you want to delete.

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2. Click Delete session. Choose how you want to apply the change.

• Only this session - Straight forward enough.
• Following sessions - Change will applied from the from date to until date. Non-recurring sessions will need to be manually updated, to read more about them click here. 

• All sessions - All dates that were created in the recurring session block, click here to know more about recurring sessions.

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Block out a day

 

1. Click on an white area: This needs to be done for the specific day you want to delete. In this example the white space at the bottom of the specific day.

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2. Block Out: Select the option to block out all day, click okay.

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FAQ

Q. I can't delete a session.

A. Odds are you have an order attached to that session still (regardless of the status). All orders need to be moved to another date or deleted before the session can be deleted.

 

Q. I can't block out a day. 

A. Same issue as above.

 

 

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