The email logs page will contain all emails sent from your Rezdy account. The following statuses can be found here:
- Delivered - the email has been successfully delivered to the recipient email address
- Opened - the email has been opened by the recipient
- Clicked - a link within the email has been clicked by the recipient
- Dropped - an email can be dropped for several reasons, keep scrolling to learn more
- Bounced - an email can bounce for several reasons, keep scrolling to learn more.
How to view the status of a bounced or dropped email
- Click Settings
- Click Emails
- Click Email Logs
- Click on a Bounced or Dropped status to view the reasons.
Note: You must be an Owner user to access the Settings > Email Logs page.