Email Logs - Tracking Email Delivery

Overview

The email logs page will contain all emails sent from your Rezdy account. The following statuses can be found here:

• Delivered - the email has been successfully delivered to the recipient email address
• Opened - the email has been opened by the recipient
• Clicked - a link within the email has been clicked by the recipient
• Dropped - an email can be dropped for several reasons, keep scrolling to learn more
• Bounced - an email can bounce for several reasons, keep scrolling to learn more.

How to view the status of a bounced or dropped email

• Click Settings
• Click Emails
• Click Email Logs
• Click on a Bounced or Dropped status to view the reasons.

Note: You must be an Owner user to access the Settings > Email Logs page.