The Rezdy vault collects and stores credit card details for you. You will need to retrieve the card details and charge it through your own merchant facility and then log it manually in Rezdy.
Important: The Rezdy vault will no longer be available after August 11th 2020 for all customers that did not have the Rezdy vault selected as a payment gateway.
How to enable Rezdy vault
- Click Settings
- Click Online Payment
- Tick Accept Credit Card Payments
- Select Rezdy vault
- Configure the Credit Card Settings
- Click Save
How to find the customer's credit card number in Rezdy Vault
The customer's credit card details (except the CCV code) will be saved within the customer's order and accessible by viewing the payment details within the order.
Note: Credit Card details will be deleted from the Rezdy system 30 days after the tour date or booked date (if date is not applicable)
How to find the customer's CCV number in Rezdy Vault
The customer's CCV code will be sent in a separate, additional email allowing you to safely and securely access all information needed to manually charge your customer.