Email options via a customer's order

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2 comments

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    John Cruz

    After a few months of using Rezdy, I seem to have lost the "Payment Request" email that I usually send to my customers when they initially book. Is there a way to bring that email option back?

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    Stevie

    Hi John, you should definitely have the option to send a Payment Request. Keep in mind however, there are a few requirements for this option to appear in the Emails list; 1. an owing balance 2. an online payment option selected.

    If you're sure you have these requirements but still unable to send a Payment Request, feel free to reach out to our Support Team by clicking here.

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