What Can a Booking Administrator User Do?

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Overview

This role is designed for individuals responsible for managing bookings and coordinating activities within the application. They have extensive access to the application's features, including the ability to search and book tours, find and add agents, manage inventory, handle orders and customer information, and maintain schedules. This role is suitable for users who need comprehensive control over the booking process and have the authority to make decisions regarding pricing, availability, and partnerships with suppliers and agents.

Tip: Click here to see an overview of all User access roles. 

 

Booking Administrator Feature Access Details

  • Dashboard: full access
  • Marketplace > Tours and Activities: access to search/book 
  • Marketplace > Find Suppliers: access to request rates 
  • Marketplace > Find Agents: access to find and add agents
  • Marketplace > Company Profile: view only access
  • Marketplace > Marketplace Rates: view and create
  • Inventory > Products: View and create
  • Inventory > Extras: full access
  • Inventory > Categories: full access
  • Inventory > Resources: full access
  • Inventory > Vouchers: full access
  • Inventory > Promo Codes: full access
  • Inventory > Pickups: full access
  • Inventory > Packages: full access 
  • Orders: full access
  • Customers: full access
  • Agents: full access
  • Schedule: full access
  • Settings > Users: view only access
  • Settings > Taxes and Fees: full access
  • Settings > Emails: full access

Note: Recent changes to access details are highlighted above.

 

Booking Administrator Feature Restriction Details

  • Marketplace > Settings
  • Inventory > Products: Use special deposit rules
  • Inventory > Products: Add product-specific terms and conditions
  • Sell Online: all menu items
  • Integrations: all menu items
  • Settings > Company Profile
  • Settings > Online Payments
  • Settings > Regional Settings
  • Settings > Billing & Plan
  • Settings > Action Logs
  • Settings > Legal

Note: Recent changes to restriction details are highlighted above. 

 

Other User Options 

The following options can be set independently of the access role.

Order notifications - If checked, this user will receive all new order notifications by email. This includes Online and Agent orders, but does not include new orders created manually.

Internal Order notifications - If checked, this user will receive an email notification every time a new order is manually created.

View Company Notifications - If checked, this user will able to view all the notifications of the company.

Send and receive messages - If checked, this user will able to send and receive messages from other users of the same company as well as from other companies too.

Visible on company profile - If checked, this user will be visible on your profile page.

Receive Weekly Report Emails - If checked, this user will receive each week the weekly report by email.

Receive Abandoned Cart Emails - If checked, this user will receive an email every time a customer abandons their online shopping cart

Receive Bounced Notification Emails - If checked, this user will receive an email every time a customer email bounces.

Rates Notifications - If checked, this user will receive an email every time a reseller requests a negotiated rate.

Prevent Overbooking - Tick this box if you want to prevent this user from overbooking sessions.

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Learn what other User Types can do

Owner User

Booking Manager User 

Booking Assistant User

Staff User

Accountant User

Resource User

Webmaster User

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